Terms of Service

By using Owlog, creating an account, joining an organization, uploading content, or accessing a workspace, you agree to use the service under these terms and any applicable customer agreement.

Owlog may be offered as a private beta or early-access service. Beta features may change, be limited, or be discontinued as the product evolves.

Owlog is intended for business and organizational use. You are responsible for keeping your sign-in credentials secure and for using the workspace only on behalf of the organization that authorized your access.

Workspace owners and administrators are responsible for inviting users, assigning roles, managing project access, reviewing permissions, and removing access when team members no longer need it.

Customer administrators remain responsible for deciding which personnel may use the workspace and for keeping role assignments aligned with their internal procurement, project, vendor, and document-review policies.

Your organization keeps ownership of the documents, project records, order data, delivery notes, receipts, vendor data, chat prompts, knowledge-base materials, and other content it submits to Owlog.

You confirm that you have the rights, authority, and legal basis needed to upload and process customer content in Owlog, including construction documents that may contain personal data, commercial information, vendor or contact details, or confidential project records.

You are responsible for the accuracy, lawfulness, and appropriateness of customer content and for deciding whether third-party construction documents, vendor data, contact data, or attachments may be submitted to the service.

Owlog operates the service infrastructure, product workflows, security controls, billing integrations, support processes, and provider connections needed to deliver the product.

Authorized Owlog personnel, service operations, platform administrators, and subprocessors may process or access customer content when needed for support, security, reliability, billing, abuse prevention, legal obligations, or product operation, subject to applicable agreements and internal controls.

Owlog uses OCR, extraction, matching, reconciliation, assistant, dashboard, and vendor-risk features to support review workflows. Outputs may be incomplete, inaccurate, delayed, or dependent on source-document quality.

You are responsible for reviewing and approving extracted line items, delivery matches, receipt reconciliations, assistant answers, vendor-risk signals, billing-related usage, and operational decisions before relying on them.

Paid plans, checkout, customer portal access, subscriptions, metered usage, plan limits, and related billing events may be managed through Polar and reflected inside Owlog.

Pricing, seat limits, project limits, usage limits, trials, renewal, cancellation, taxes, refunds, and payment terms may be governed by the applicable order form, checkout flow, customer agreement, or billing-provider terms.

You agree not to misuse Owlog or use the service in ways that harm the product, other customers, providers, or the integrity of construction records. Prohibited activity includes:

• Uploading content you do not have permission to process.
• Attempting to bypass authentication, authorization, rate limits, billing limits, or organization boundaries.
• Submitting malware, abusive traffic, unlawful content, or content that infringes third-party rights.
• Reverse engineering, scraping, reselling, or benchmarking the service except where expressly allowed by written agreement.
• Using outputs as the only basis for financial, legal, safety, contractual, or construction decisions without appropriate human review.

Owlog relies on third-party infrastructure and product providers for authentication, storage, billing, email, rate limiting, diagnostics, hosting, AI processing, OCR, embeddings, and related features.

Your use of certain features may require customer content, prompts, extracted text, filenames, metadata, usage records, or diagnostic context to be processed by those providers. Provider availability, limits, errors, maintenance windows, policy changes, retention practices, or service interruptions may affect Owlog.

Owlog and its software, design, workflows, models, code, documentation, templates, names, logos, and product concepts are owned by Owlog or its licensors.

If you provide ideas, feedback, or suggestions, Owlog may use them to improve the service without owing compensation, unless a written agreement says otherwise.

Owlog may update the service, modify features, change beta availability, or revise these terms. Material changes should be communicated through reasonable product, email, or website notice.

Owlog may suspend or terminate access when needed to protect the service, respond to abuse, comply with law, address payment or entitlement issues, or enforce these terms or a customer agreement.

Except where a written agreement says otherwise, Owlog is provided without warranties that the service will be uninterrupted, error-free, or suitable for every construction, procurement, accounting, legal, safety, or compliance need.

Limitations of liability, indemnity, governing law, venue, dispute process, confidentiality, data-processing terms, language precedence, and order-of-precedence language should be finalized in a counsel-reviewed customer agreement or a later version of these terms. If a signed customer agreement conflicts with this public page, that signed agreement controls for the applicable customer unless it says otherwise.